Go to Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do to choose Shutdown. If your keyboard and mouse are USB, first program the power button to effect the needed restart after Rolling back or uninstalling the driver. If no newer or this doesn't help, then go to the USB category in Device Manager, open each Enhanced, Hub and Host controller, from Driver tab select Roll back if available, or if not choose Uninstall. If that fails choose Update Driver, first Automatically, then if that fails choose Browse > Let Me Pick to try all previous drivers. If not then choose Uninstall, restart PC to reinstall driver. Click on the Device, then Driver tab, choose Roll Back if available. It may be listed by it's model or Serial which you can google to determine which is it. Go into Device Manager to look for the drive under Disk Drives. Right click Start button to open Disk Management, scroll down to try to find the drive on the map by size and label, right click on it to assign a drive letter so it's detected in File Explorer.įor USB drive not detected issue, first try steps here. Even if you've tried one please try it again in sequence and report back results. I'll give you all possible fixes for External Drive not detected. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.
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